Austin 512.346.2229 Dallas 972.446.0500 Houston 713.776.2669  San Antonio 210.858.5040  
 
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Candidate Screening Process

Our clients are provided with only the best quality candidates and the highest level of service. Our recruiting process begins by casting a wide net across many mediums, including print, web, and sourcing candidates directly. Each candidate then has to go through our rigorous screening process, eliminating 90% of all applicants. This ensures that our clients do not have to spend any time sifting through applications or worrying about qualifications. You can make one call and rest assured that we will quickly find you the best candidates for your needs.

  • Extensive on-line application
  • Screening Interview
  • Verification of Social Security Number as well as another form of legal identification
  • CPR and First Aid Training (Nannies only)
  • References checked and former employment verified
  • Previous experience in the field
  • Professional Development Class (Nannies only)
  • Extensive background investigation
  • Motor vehicle records check
  • Highest level of education verified
  • Available per client's request: psychological evaluations, drug/health screening, and handwriting analysis

Permanent Placement Process

  1. Completing Agency Application

    The process begins with completion of a detailed Client Application which provides us with the details of your family and your unique requirements. This helps us a great deal in locating candidates that are best suited for your needs.

  2. Agency/Client Interview

    After receiving your online application, we will call to confirm receipt of your information, clarify your job description, and answer any additional questions you or we may have.

    Following the meeting, the membership fee is due (please note that $25 of every membership fee goes to local charities). The fee entitles you to participate in all of our other programs, including our sitter services, temporary personal assistants, newborn care specialists, and temporary personal chefs.

    Lastly, we will need a signed copy of the Client Agreement provided by your Placement Counselor. We would be happy to go over any questions regarding the agreement.

  3. Reviewing Possible Candidates

    After we receive your agreement, the membership fee, and we have clarified exactly what you are looking for, we will begin sending you candidates that match your criteria. Each personal profile will give you useful information on the candidate's employment history, experience, education, and much more. We will be sending you a select number of candidates, as we have significantly narrowed down the candidates through our rigorous screening process. This ensures that you will only see qualified, high caliber candidates, saving you as much time as possible in your search.

  4. Arranging Interviews

    Once you identify which candidates you are interested in interviewing, we will contact the candidate on your behalf to set up an interview. Please call us following each interview to give us your feedback on each candidate, so that if necessary, we may tailor our search to further meet your needs. If you are interested in hiring one of the candidates with whom you meet, we can let them know of your potential interest so that they can choose whether or not to go on other job interviews before a final decision has been made. However, please note that until a job offer has been extended, any candidate signed on with our agency will be considered available for interviews and placement with other clients.

  5. Final Selection Procedures

    After the first round of interviewing, you may want to bring one or two of the candidates back for "trial days" (not available for all positions), to observe them in action as part of a working interview. The candidate will be paid according to the rates outlined by your Placement Counselor, and MBF will waive the agency fees for two days or less. We have found that this working interview is an excellent opportunity for both candidates and clients to determine if they are a match for each other.

  6. Making a Job Offer

    After a choice has been made, please notify MBF that you would like to extend an offer to a particular candidate. You may choose to talk to that person directly about the particulars of your position, or we can serve as an intermediary to negotiate an agreement between you and the candidate of your choice. Please remember to always speak in terms of "gross pay" not "take home" or "net pay" when negotiating salary. Once you have proposed an offer and your candidate has accepted, you will fill in your Employment Agreement provided by MBF, allowing you to be very specific about the duties, compensation, and terms of employment. After completing and signing by both parties, please submit a copy to MBF. You should also contact the Payroll Processing Manager at Breedlove and Associates at 1-888-BREEDLOVE to begin to set up your candidate's payroll if you prefer outsourcing this function.

  7. Referral Fee

    The referral fee is due prior to your candidate's start date, or within seven days of your decision to hire the candidate (whichever comes first). The fee is payable by check or any major credit card, for the referral of your candidate. In order to ensure your replacement guarantee, we must have a copy of the Employment Agreement signed by both parties (you and your candidate) before your candidate's start date. For household staffing candidates, an offer letter must also be extended before the candidate starts.

  8. Ongoing Agency Support

    MBF is available to meet any of your needs both before and after you hire a candidate through our service. Please feel free to call us if you need any further assistance or advice. In some cases, we can arrange back-up assistance for you should your employee be sick or unable to fulfill an assignment for you. Please inquire further about our temporary services if interested, so we can provide you with details in regard to services, rates, and fees.

  9. Feedback

    Finally, we rely upon your feedback in order to continually provide you with exceptional service. Please complete the agency and candidate evaluations after your placement. Click here for our online feedback form.

 


MBF Permanent Placement Team

 

Austin (Headquarters)
1101 Capital of Texas Hwy. S.
Building H, Ste. 200
Austin, Texas 78746
Phone: 512.346.2229 (BABY)
Fax: 512.346.1134
info@mbfagency.com
Dallas
2121 N. Josey Lane, Ste. 202
Carrollton, Texas 75006
Phone: 972.446.0500
Toll Free: 1.866.26.NANNY
Fax: 972.820.5744
dallas@momsbestfriend.com
Houston
900 Town & Country, Suite 300
Houston, Texas 77024
Phone: 713.776.2669
Fax: 281.579.9876
houston@momsbestfriend.com