Summer 2007  


Message from Kathy

Now that July 4th is over and we find ourselves heading into the thick of the summer, I know many of you are getting out and getting active—taking vacations, getting serious about fitness regimens and otherwise soaking up a few glorious months of uninterrupted time outdoors. This is certainly also a great time of year for your nanny to get out of the house and have some fun as well!

We recently hosted a Nanny Playdate at my house in which MBF’s finest had the opportunity to work in some much-deserved R&R time—socializing and spending quality time with like-minded adults. Besides being a lot of fun, these Playdates, which we host throughout the year, also serve an important purpose—they help nannies break feelings of isolation on the job, feelings which too often force good nannies into other lines of work. Since we understand how difficult it can be to find a great nanny, we also realize how important it is not lose her to any of the inherent challenges of her career, including a common feeling of not having enough time around adults. In response, we offer events like Nanny Playdates, Nanny Nights Out and educational opportunities to help make sure that the person your family loves as its caregiver will be around for a long time to come.

Speaking of which, MBF will be hosting another evening with local psychologist Claire Flynn in August on the subject of helping children become able problem-solvers. When she spoke at MBF back in April, she received unanimous raves from nannies who attended. Now that she’s coming back, please encourage your nanny to attend; it’s a great way to spark discussion and to help your nanny feel that she has your continued support. If she can’t make this one, we’ll keep you and your nanny posted about future events in the newsletter.

Have a great summer!


Kathy Dupuy, MBF President

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Announcements

Uh Oh! There's Salsa on the Ceiling! Helping Children Become Able Problem-Solvers
Please remind your nannies that on August 22nd from 7-9pm we are offering them an educational guest speaker! Claire Flynn with For Kids Sake will speak on problem solving for all ages. Claire Flynn, M.Ed., trained and taught as a parent educator at Stanford University’s Children’s Health Council. She has two grown children, and has taught infants, toddlers, preschoolers and school-age children in school programs. She has also trained early childhood and elementary teachers at the college and graduate level for the past 35 years. She is the founder of For Kids’ Sake, and is a nationally recognized author of three books for parents. We are excited to offer this opportunity free of charge. We hope your nanny can attend. Please RSVP to Jessica Sjolseth. Sodas and light snacks will be provided.

The location will be at The Waiting List Practice Immersion Training Center at 360 & Las Cimas. The address is 807 Las Cimas Parkway, Suite 325, Building II. Take a left into the second driveway and your first right into the parking garage.

Updated Travel Fees
As gas prices have risen, the cost for our temporary nannies to drive to areas outside of Austin has become greater. In order to cover the cost to our nannies, our Travel Fees will be increasing as follows: Round Rock: $5, Pflugerville: $5, Cedar Park: $5, Lakeway: $5, Kyle: $6, Leander: $6, Georgetown: $8, Wimberly: $12, San Marcos: $12, and Hyatt Lost Pines: $12. (New Braunfels will now be served through our San Antonio office.) As always, this fee is paid directly from our clients to the nanny.

San Antonio Office is Live!
We are very excited to announce that MBF Agency has launched our San Antonio office! We will be bringing the same quality service and caregivers to a fourth major Texas city. So, whether you are visiting the Alamo in San Antonio, the Zoo in Dallas, the Galleria in Houston, or coming to Austin for the SXSW music festival, you can count on MBF Agency to have amazing nannies and sitters. Please pass on the news to any family or friends that you may have in San Antonio or any of our other three local markets.

The new contact information is:

11503 Jones Maltsberger Road, Ste. 292
San Antonio, TX 78216
Phone: 800.204.2681 (Clients), 210.858.5040 (Candidates)
Fax: 210.858.6406

Get Organized
If you are looking for an amazing long-term Personal Assistant, MBF Agency has a fantastic pool of candidates to assist with personal, professional, and household affairs of their employer. Our pre-screened candidates also provide administrative, travel and household financial support, special event planning, or additional duties as needed. Please contact your placement counselor if you would like more information.

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MBF Calendar & Special Events

- July 19-20, 2007: All MBF Offices will be closed for an all staff retreat. We apologize for the inconvenience, but our emergency pagers will still be available for our temporary nanny service: Austin 512-775-5437 Houston 281-782-1880 Dallas 972 971 9022.

- August 22, 2007: MBF will feature popular Austin counselor and speaker, Claire Flynn on August 22, 2007. She will be speaking on Able Problem Solving. The seminar is offered to all MBF nannies!

A great time was had by all at the June 20, 2007 Nanny Picnic where the nannies and their charges braved the rain to come together for tie-dying, food and fun!

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Job Openings at MBF

We have an excellent full-time internal opportunity for a talented Household Staffing Specialist to start immediately at our corporate headquarters in Austin, TX.

The ideal candidate will enjoy a rewarding, high visibility, high growth position in a fast-paced, supportive work environment. The core responsibilities involve making high-level household staffing placements on a local and national level (including estate managers and couples, household managers, personal chefs, personal assistants, and executive-level housekeepers), as well as handling all permanent placements for our new San Antonio market.

The placement specialist is dedicated to recruiting, screening, processing, and matching qualified candidates with our valued client families as well as serving as an ongoing resource/support. The staffing professional will also work directly with our high-end clientele, monitoring each match carefully through the placement process, and providing troubleshooting and post placement support. Customer Service, Client Care, and Quality assurance are core focuses.

  • REQUIREMENTS
    - Demonstrated experience and success in at least one of these areas:
  • > sales
    > recruiting / placement
    > high-level household staffing placements (have either placed or been placed as)

  • - Polished and professional – a strong communicator, both orally and in writing
    - 4 year Bachelor's Degree from accredited University
    - 3 - 5 years minimum of experience working in an Office Setting
    - Computer and Internet Savvy / Quick Learner
    - Solid Work Ethic: Entrepreneurial, Healthy Sense of Urgency, Positive Attitude
    - Proactive, Strong Organization Skills, Attention to Detail, Efficient Multi-tasking

As you know, Mom's Best Friend / MBF Agency is an exceptional household staffing firm serving families and caregivers for 13 years. We are offering a competitive salary, realistic bonus earning potential, and comprehensive benefits package. Excellent and upbeat team environment. Qualified and interested candidates, apply TODAY for immediate consideration by submitting a brief cover letter and resume to emmelyn.wang@mbfagency.com.

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MBF Superstars

Austin Permanent Nanny
Diane

Diane is currently working as a nanny for a wonderful family and their little boy who was a preemie. Diane is a mother of 9 grown children and she most recently worked as a medical aid supervisor at a retirement center. Prior to that, Diane had a great deal of experience including substitute teaching for a private school, home school teacher for over 20 years, and volunteering for church nurseries and teaching Sunday school. Her family is extremely pleased to have hired a nanny with such a wealth of on-the-job and personal childcare experience.

Austin Temporary Nanny
Kristin

Kristin has been with the agency for a couple of years, in her mid-twenties and attending UT at Austin. Currently she nannies and works as a group facilitator at Family Forward. She has all age experience and is great at all jobs including nanny manager positions and overnights. She has a great outgoing personality and is very creative as well as interactive with the kids. She really knows how to get on their level. She is responsible yet very fun!! Very dependable too!

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Ask the Expert

By Kathy Dupuy, MBF President

Q: My family can’t afford to bring our nanny on vacation with us this summer, and we won’t be needing full-time childcare services where we’re going anyway. However, my husband and I might like to hire someone for short-term childcare while we’re away. What can we do?

A:In my last Ask the Expert column, I discussed things to keep in mind if you’re planning on taking your nanny on vacation with your family this summer. What I didn’t mention—and what this excellent question brings to mind—is what you can do if all you need is short-term care while your family is vacationing.

The first thing to remember is that, as an MBF member, we can accommodate you with a temporary nanny in any of Texas’s five largest cities. This means if your family is heading to Fiesta Texas or the Fort Worth Stockyards or an Astros game—or to any other attractions in Austin, Houston, Dallas/Fort Worth or San Antonio—MBF can send one of our high-caliber professionals straight to your hotel room. The best part is, since your membership fee is good all year in all of MBF’s cities and we are equipped to share client information between offices, all you have to do is call a local office and request a nanny—you won’t have to pay any extra fees and you won’t have any registration paperwork to fill out. It really couldn’t be easier, so there’s no need to cancel that romantic dinner if you can’t bring your own nanny on vacation while you’re traveling in Texas.

If you are traveling outside of any of our core cities in Texas, I suggest you utilize the services of an International Nanny Association (INA) or Association of Premier Nanny Agencies (APNA) member agency. MBF is a member of both organizations, which ensure their member agencies adhere to consistently high ethical standards and background checks so you don’t have to do any guesswork on finding a reputable agency while you’re traveling. The website for INA is www.nanny.org; for APNA it’s www.theapna.org.

And, of course, if you should decide that you will need a full-time nanny wherever you travel this summer, MBF also places traveling nannies to provide your family with even greater flexibility with childcare. If you’re interested in this service, you can speak at any time with an MBF representative for further information.

No matter what, here’s hoping you and your family create indelible memories while traveling together this summer. We’ll be here to help you along the way.

Kathy Dupuy, MBF President

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Survey Says ...

We will be asking a survey question in each of our Newsletters. Please click on the link below to answer this month's anonymous survey:

Do you use your Yellow Pages?

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Serving the Community

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Continuing with our quarterly tradition, the staff at MBF spent a Friday afternoon at The Settlement Home in early May. Each time our staff comes up with a new project to teach the girls, and this time we taught them about planting and nurturing a bean plant. The girls' creative side came out as they each decorated the flower pot, planted the bean plant and took it back to their cottages to nurture it to life! We so enjoy our time spent with the girls at The Settlement Home and look forward to our visit this quarter where Corban McNeil, Austin Financial Administrative Assistant and Temporary Staffing Specialist, will be teaching the girls a hip-hop dance routine!  For more information on the Settlement Home, visit www.settlementhome.org.

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Nanny Network News

MBF caregiver support does not stop after placement. The Austin Nanny Network is your nanny’s best resource. Have your nanny contact Tiffany Keeton to receive email updates about upcoming events including Nanny Nights Out, volunteering, leadership, mentoring opportunities, and Austin-area playgroups. Encourage her to get involved in our growing community in order to have fun with and learn from other nannies, involve your children in meaningful play and learning experiences, and positively promote the nanny profession.

Tiffany Keeton, Austin Nanny Network Organizer
tiffany.keeton@mbfagency.com
(512)947-8877

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Tax Tips from Breedlove & Associates: Ask the Tax Expert

By Stephanie Breedlove, founder of Austin-based Breedlove & Associates, the nation’s leader in tax & payroll services for household employers.

Q: If my employee files for unemployment benefits, do I have to pay for it?

A: Unemployment benefits are funded through an employer-paid tax. Therefore, if you pay your employee legally, you are already contributing to the state-managed unemployment fund. If your employee is let go due to no fault of her own, she will be eligible for unemployment benefits to help her make ends meet between jobs (the exact amount and duration of benefits is specific to the employee).

Two important notes about unemployment benefits:

Having heard from many of our clients about traveling with their nanny, we’d like to share a common suggestion:

  1. 1. If she quits or is let go for cause (negligence, tardiness, poor work quality, etc.) she is not eligible to collect unemployment benefits. If an employee files for unemployment, the state will notify the former employer to verify wage information, start date, termination date and reason for termination. A case worker will determine whether or not the employee should receive benefits and will alert both employer and employee of the determination.
  2. 2. If an employee is paid “under the table,” the employee is not eligible for unemployment benefits because the employer has not contributed to the fund through the tax process. (Additionally, the state unemployment office will charge the employer with back taxes, penalties and interest – and report the tax infraction to the IRS).

Founded in 1992 — by household employers for household employers — Breedlove & Associates has served more than 10,000 clients and processed more than $1 billion in household payroll.  By focusing on the unique needs of household employers, Breedlove & Associates’ expertise and efficiency has been  recognized in The Wall Street Journal, Kiplinger’s, Business Week and SmartMoney.com.   For more information or a free phone consultation compliments of MBF, call 1-888-273-3356 or
visit www.breedlove-online.com.

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Organizing Tips from Living Order:
Getting Organized for Summer Travel

By Lorie Marrero, Chief Executive Organizer of LivingOrder®, Central Texas' leading team of Professional Organizers since 2000, serving both Austin and San Antonio.

Travel with less hassle and less stress with some of our best travel organizing tips:Professional organizer productivity consultant specializing in organized living, closet organizing, home office organizing in Austin San Antonio

 

• Take return address labels with you to stick on quickly to make luggage tags and fill out forms. You also want to make sure you have this information on the inside of your luggage just in case. Remember to remove all previous trips’ baggage handling tags—they may route your bag to the wrong location!

• When packing toiletries, smaller is better, particularly now with the stricter security regulations. You definitely want to check www.tsa.gov before you finish packing, since their policies change frequently. Travel size versions of your favorite products may be available, and you can also buy travel bottles to refill. Most importantly, make sure whatever container you use will not leak.

• A telescoping valet bar is nice in your closet if you are able to put one in. This helps tremendously when packing & unpacking. If the closet is large enough, a packing island is the best solution of all.

• On family vacations, taking along a few small walkie-talkies is a great way to stay in touch at a beach house, on a cruise, or at a ski resort. People can go their own way and still know when to gather around for dinner.

• It’s often handy to carry a Sharpie permanent marker when traveling with children, for identifying whose bottle of water belongs to whom, whose identical Disney souvenir belongs to whom, etc. You definitely won’t be sorry if you have one in your purse!

• Traveling is all about good preparation. We have some great checklist pads for packing, trip planning, and house-sitting available in our online store. Bon voyage!

LivingOrder provides hands-on services in Austin and San Antonio to organize your home and set up systems that you and your household staff can maintain.  Give us a call at 512-301-2426 for a free consultation, or visit our website at www.livingorder.com.  We can also help you from anywhere with our new, innovative online service, The Clutter Diet, at www.clutterdiet.com.  Membership in the Clutter Diet provides access to our team of experienced professional organizers to directly answer your questions, and our exclusive weekly plan is ideal for delegating organizing projects to a nanny or household manager.

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www.mbfagency.com
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